We do not offer refunds, returns, or exchanges on items backed on crowdfunding platforms such as Kickstarter and Indiegogo.

Our crowdfunding backers have a special place in our hearts and we've chosen this way to grow our business since it's a great way to gather feedback and design the products together with our customers. The rewards received from backing a campaign is not a purchase in a traditional sense, it's more like a token of appreciation for supporting our business and making a completely new product a reality.

We run a small shop and the funds from the crowdfunding campaigns are earmarked for getting the production up and running. As the campaign progresses we are constantly making changes in our budget to improve the product or insure faster delivery to our backers. The beauty of crowdfunding is that every backer is dependent on each other, should one leave, the outcome will affect everyone else.

We appreciate your understanding and support. If the reward won't be useful for you we have a few suggestions of what you can do.

1. Give it to a friend. You might be sitting on the perfect birthday or Xmas gift. Share the love and brag about how you were a part in making it a reality.

2. Sell it. Our Crowdfunding rewards are sold way below the retail price and since you're among the first ones getting one - It's scarce and easily sold on Ebay or Marketplace.